Terms and Conditions

When you purchase a ticket through newbyhall.com you agree to the terms and conditions of sale, set out below:

Once purchased, your arrival date can be exchanged up to 24 hours prior to your visit. We cannot refund or return tickets.

Once you have printed or received your tickets, please keep them in a safe place as we cannot accept duplicates, copies or other alternative tickets of any kind.

Unlawful resale or attempted unlawful resale of a ticket is grounds for seizure or cancellation of that ticket without refund or other compensation.

All prices are correct at the time of publishing. However, they are subject to change without prior notice.

Visitors are reminded that for technical or operational reasons, some facilities may be removed or closed or altered at any time. Newby Hall reserves the right to change the range of attractions and services on offer if at any time it is deemed necessary or appropriate to do so.

All guests visiting Newby Hall Gardens must have a valid entrance ticket.

Newby Hall reserves the right, at its absolute discretion, to refuse entry or admission or to remove from Newby Hall and Gardens any visitor.

Newby Hall accepts no responsibility for any personal property.

Photography is allowed for non-commercial private use only.

Dogs are not permitted anywhere within the gardens, woodland or playground

All complaints and disputes are to be directed to Newby Hall and Gardens, The Estate Office, Newby Hall, Ripon, HG4 5AE

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